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General strives to ensure that its website is accessible to people with disabilities. has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

Accessibility on Disclaimer continues its efforts to constantly improve the accessibility of its website in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Despite our efforts to make all pages and content on fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.


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If you are experiencing difficulty with any content on or require assistance with any part of our website, please contact us during normal business hours as detailed below and we will be happy to assist.

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If you wish to report a website accessibility issue, have any questions or need assistance, please contact Customer Support as follows:




Physical Mobility Accessibility Statement for Low Key SR-24 INC


Low-Key Hideaway and Tiki bar was built in the 1960's, prior to standards and regulations which came into existence that help to assure equal access to public facilities for all. Low-Key Hideaway operates within the guidelines of the Americans with Disabilities Act (ADA) including planning physical alterations to the property and our internet-based services. Title III of the Americans with Disabilities Act requires public accommodations to provide goods and services to people with disabilities on an equal basis with the rest of the general public.

Very few enhancements to the property  had occurred, prior to purchasing the property in 2022. Time, decay, and less than sufficient repairs had rendered the old structures less accessible and less stable than when originally built. Our operations have been devoted to repairing these structures and addressing deficiencies in the infrastructure at low-Key Hideaway for the safety of our guests.

 Low-Key Hideaway decided to conduct a thorough accessibility survey of the property and all of the motel rooms and Tiki bar to assess current accessibility, and guide planning for future alterations. The goal of this process is to structure a plan to make the existing facility more usable for people with disabilities. We will be using Barrier Free Environments, Inc. and Adaptive Environments Center, Inc. who are authorized by the National Institute on Disability and Rehabilitation Research (NIDRR) to develop information and materials on the Americans with Disabilities Act (ADA). This first survey will identify accessibility gaps that will guide solutions in order for Low-Key Hideaway to meet our obligations under the ADA. 

Low-Key Hideaway has made several enhancements to the property to provide better access, however, persons with disabilities who require the assistance of a motorized or self-powered mobility devices may not find any of our motel rooms fully accessible, largely due to original design (e.g., raised structures, narrow doorways, small spaces, etc.).

While none of the motel rooms or Tiki bar currently affords completely barrier-free access for guests requiring use of some adaptive mobility devices, Low-Key Hideaway will provide the results of the survey as they apply to each of the motel rooms for rent for the purpose of providing qualitative information for potential guests with mobility needs and to allow any guest to make an informed decision and selection of the most appropriate room for their needs, if available.

Online Access: Online accessibility was a priority and Low-Key Hideaway contracted reservation management operations to Cloudbeds, Inc. in March 2023. While there is no governing body that provides an official ADA certification, we have taken significant actions on our website to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1, provided by the World Wide Web Consortium (W3C). The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. Cloudbeds, Inc. also consistently tests their booking engine to ensure that they meet or exceed Level AA checkpoints of the WCAG 2.1 Standard.






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Please contact Low-Key Hideaway for further assistance. This accessibility statement will be updated regularly as any alterations improving access throughout the property and cottages are completed.

Scott larsen


March 12th, 2023

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